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Our services

Canadian Business SenseAbility is Canada’s only national, bilingual business network dedicated to helping private and public sector organizations become more accessible and inclusive of people with disabilities. We provide the context around why it is important to your business, what you need to know about inclusive workplaces and how to develop and implement a plan that works best for you.

SenseAbility provides its members with practical support by offering training resources, tools, advisory services, networking opportunities, and important brand and social media visibility to help them successfully employ people with disabilities and attract them as customers.

Here are some of the services that we offer our members. Scroll down the page or select one of the following links to move directly to a topic of interest.

Expert advice and support

Have a question? Need an expert? Our relationship managers are available to support your unique needs and help you get the most out of your membership. This service is not included in our Small business membership option.

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Resources, information, best practices and tools

Our member-only, bilingual web portal provides unlimited access to our business-focused disability inclusion resources, to anyone in your organization. It offers a wide range of useful information, best practices and tools to assist your organization, regardless of where you are on your journey to disability inclusion.

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Benchmark and measure your progress with our Disability Inclusion Index (DII)

The Disability Inclusion Index (DII) is SenseAbility’s online benchmarking tool for measuring your business against the key elements of disability inclusion and accessibility. The tool establishes a benchmark score for your organization so that you can measure progress year-over-year. The DII and an assessment of the results are available to Silver and Gold members. Small business and Bronze members have access to an abridged version of the tool, and an assessment of results and recommendations on next steps are available for a fee.

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SenseAbility training workshops

An inclusive workforce benefits everyone, including the business bottom line. We offer a selection of innovative training workshops for groups of 20 to 40 participants, that will help you become more accessible and inclusive of people with disabilities. Training customization is available for a fee, or as one of the service choices offered to Silver and Gold members, as outlined in Membership options.

Rethinking disability

Rethinking disability is our signature introductory training workshop and is included in Bronze, Silver and Gold membership options. It is also available to Small business members for a fee. You will learn what disability is, review common misperceptions, barriers to employment and facts related to disability. Rethinking disability helps employees understand the value to your organization of including people with disabilities as employees, customers and investors.

Rethinking disclosure: A competitive advantage

Rethinking disclosure: A competitive advantage is one of our advanced training workshops and is included as a choice in Silver and Gold membership options. It is also available to Small business and Bronze members for a fee. You will learn that “how”, “when” and “what” you ask your employees and potential hires regarding workplace adjustments, directly impacts your success. You will also learn how your approach to disclosure during recruitment, onboarding and people management, can be a competitive advantage to your organization.

Introduction to inclusive design thinking

Introduction to inclusive design thinking is one of our advanced training workshops and is included as a choice in our Silver and Gold membership options. It is also available to Small business and Bronze members for a fee. You will discover the power of inclusive design thinking in the development of products and services. You will also review case studies of products and services designed with this approach which have resulted in increased business opportunities and profits.

Inclusive design: A gateway to innovation

Inclusive design: A gateway to innovation, developed and delivered by the Inclusive Design Research Centre at OCAD University in Toronto, is available for a fee. In addition to reviewing the fundamentals of inclusive design thinking, you will learn how inclusive design can engage employees and attract customers and investors. You will also learn why incorporating inclusive design principles into your processes, products and services can be an important market differentiator for your organization. Participants practice the application of these concepts in identifying a target market and applying the thinking to the development of a service or product.

Inclusive design thinking helps businesses consider the widest range of human diversity, with the intent of producing products and services that meet the needs or preferences of all. This different way of thinking promotes inclusion in the marketplace and can uncover unmet needs that can lead to cost-savings and potential new markets.

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Lunch and Learn Speaker Series

Two sessions of our interactive Lunch and Learn Speaker Series are included in our Gold membership option. All sessions are available to members for a fee. The sessions are designed to raise awareness and promote the concepts of inclusiveness in an interactive and engaging manner. They are conducted with smaller, more informal groups than our training workshops, with a maximum of 15 participants per session.

Lunch and Learn topics include:

  • Designing for the edges: Why it matters
  • Rethinking disclosure: Moments of truth
  • Communication matters: “What” we say and “how” we say it counts
  • Responsive web design: Building an accessible website
  • Disrupting the recruitment pipeline
  • Does your customer journey work for everyone?

Note: There may be additional costs, such as travel expenses, associated with our training workshops and Lunch and Learn Speaker Series that are not included in our membership fees. For more information, contact us at Membership@senseability.ca.

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Digital presence advisory

Canadians are among the biggest online users in the world, and failing to consider accessibility when building a website can certainly affect the user experience of many of your employees, customers or investors. Our digital accessibility team will provide a quick check on whether your digital presence appears to meet existing standards and identify if a more detailed review is needed. This is a fee-based service for Small business and Bronze members and is offered as one of the service choices to Silver and Gold members, as outlined in Membership options. More in-depth assessments and consulting are also available at additional cost.

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Customized advisory services

Customized advisory services on organization-specific initiatives or focus areas in disability inclusion are available for a fee, or as one of the service choices offered to Silver and Gold members as outlined in Membership options.

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SenseAbility events

Our events are generally held quarterly and address a variety of relevant topics related to disability in the workplace or marketplace. You will have the opportunity to learn from experts or share your own expertise and network with other organizations. Members are entitled to complementary seats as outlined in our Membership options. Additional tickets are available at the member discount rate.

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Annual conference

We are looking forward to kicking off our first annual national conference dedicated to helping organizations become more accessible and inclusive of people with disabilities in 2018 and welcome you to be part of it. Members will have access to disounted tickets.

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Executive roundtables

Executive networking and roundtables are open exclusively to Gold and Platinum member executives. Their commitment to disability inclusion within their organizations provides them with a seat at the table with other leaders to collaborate on common challenges and share insights.

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Unique research opportunities

We work in partnership with Gold and Platinum members who are interested in pursuing collaborative research opportunities around disability in the workplace or the disability market to determine focus areas, goals and approach. Additional funding requirements are determined on a case-by-case basis.

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SenseAbility’s newsletter, website and social media

Our newsletter is generally published twice a year. It provides an excellent opportunity for you to promote your organization’s commitment and successes in disability inclusion.

We also highlight your commitment by displaying your logo or organization name on our website and linking it to your website’s home or career page. In addition, opportunities to promote your commitment and successes are available in our website blogs and via our social media channels.

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Include the SenseAbility logo and web link on your website, job postings or other material to highlight your commitment to disability inclusion.

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For information about our various membership packages, see Membership options or contact us at Membership@senseability.ca.