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Our services

Canadian Business SenseAbility is Canada’s only national, bilingual business network dedicated to helping private and public sector organizations become more accessible and inclusive of people with disabilities. We provide the context around why it is important to your business, what you need to know about inclusive workplaces and how to develop and implement a plan that works best for you.

SenseAbility provides its members with practical support by offering learning programs, tools, advisory services, networking opportunities, and important brand and social media visibility to help them successfully employ people with disabilities and attract them as customers.

Here are some of the fee-based services that we offer or are included in your membership as described in Membership options. Scroll down the page or select one of the following links to move directly to a topic of interest.

Benchmark and measure your progress with our Disability Inclusion IndexTM (DII)

The Disability Inclusion IndexTM (DII) is SenseAbility’s online benchmarking tool for measuring your business against the key elements of disability inclusion and accessibility. The tool establishes a benchmark score for your organization so that you can measure progress year-over-year. Following the completion of the DII, you will receive an assessment of your results with recommendations on next steps. We highly recommend conducting this assessment annually.

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SenseAbility learning workshops

An inclusive workforce benefits everyone, including the business bottom line. We offer innovative learning workshops for groups of up to 20 participants that will help you become more accessible and inclusive of people with disabilities. SenseAbility is committed to ongoing development and delivery of exceptional learning experiences through consultation with our members, academic institutions, and disability inclusion experts.

Rethinking disability

Rethinking disability is our signature introductory learning workshop. You will learn what disability is, review common misperceptions, barriers to employment and facts related to disability. Rethinking disability helps employees understand the value to your organization of including people with disabilities as employees, customers, clients and others you do business with.

There may be additional costs, such as a customization fee and/or travel expenses, associated with this workshop that are not included in your membership fees. For more information, contact us at

Rethinking disclosure: A competitive advantage

Rethinking disclosure: A competitive advantage is one of our advanced learning workshops. You will learn that “how”, “when” and “what” you ask your employees and potential hires regarding workplace adjustments, directly impacts your success. You will also learn how your approach to disclosure during recruitment, onboarding and people management, can be a competitive advantage to your organization.

Introduction to inclusive design thinking in employment

Introduction to inclusive design thinking in employment is one of our advanced learning workshops. You will discover the power of inclusive design thinking, and participate in activities related to applying this thinking to the employment process. In addition to the review of case studies of products and services designed with this approach, you will also identify and discuss, in small groups, potential changes to the hiring process from an inclusive design perspective.

Rethinking the customer journey

Rethinking the customer journey is one of our advanced learning workshops. This workshop is designed to review the customer journey through the lens of people with disabilities and to put their journey front and centre for businesses to seize a competitive advantage. Enhancing every step of the customer journey for all, including people with disabilities, will improve the experience for everyone.

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Lunch and Learn Speaker Series

Lunch and Learn Speaker Series sessions are designed to raise awareness and promote the concepts of inclusiveness in an interactive and engaging manner. They are shorter in length and conducted with smaller, more informal groups than our learning workshops.

Lunch and Learn topics include:

  • Designing for the edges: Why it matters
  • Rethinking disclosure: Moments of truth
  • Communication matters: “What” we say and “how” we say it counts
  • Disrupting the recruitment pipeline
  • Does your customer journey work for everyone?

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SenseAbility events

Our events address a variety of relevant topics related to disability in the workplace or marketplace. You will have the opportunity to learn from experts or share your own expertise and network with other organizations. Event participant tickets are available for a fee.

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Resources, information, best practices and tools

Our member-only, bilingual web portal provides unlimited access to our business-focused disability inclusion resources. Open to anyone in your organization, it offers a wide range of useful information, best practices and tools to assist you, regardless of where you are on your journey to disability inclusion.

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Promoting your commitment

We highlight your membership commitment by displaying your logo or organization name on our website and linking it to your website’s home or career page. In addition, opportunities to promote your commitment and successes are available in our website blogs and via our social media channels. You also have access to the SenseAbility logo and web link for display on your website, job postings or other material to highlight your commitment to disability inclusion.

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Expert advice and support

Have a question? Need an expert? Our relationship managers are available to support your unique needs and help you get the most out of your membership. Contact us at

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Customized advisory services

Customized advisory services for organization-specific initiatives, unique projects or focus areas in disability inclusion are fee-based and available upon request. Contact us for details at

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For information about our various membership packages, see Membership options or contact us